1. Acceptance of Terms
By accessing or using the Follicle & Co. website (follicleand.co) and purchasing our products, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or purchase our products.
We may update these terms from time to time. Continued use of the site after changes are posted constitutes acceptance of those changes. We recommend checking this page periodically.
2. Product Description and Intended Use
Follicle & Co. sells the Micro-Infusion System, a cosmetic microneedle device paired with pre-filled serum cartridges containing peptide-based hair growth actives. The system is designed for at-home use on the scalp.
Important: The Micro-Infusion System is a cosmetic product, not a medical device. It has not been evaluated or approved by the FDA or any other regulatory body for the diagnosis, treatment, cure, or prevention of any disease or medical condition. It is not a replacement for prescription treatments such as Minoxidil or Finasteride.
The product is intended for external use only on the scalp. Do not use on broken, irritated, or sunburned skin. Keep out of reach of children.
3. Eligibility
You must be at least 18 years old to purchase from Follicle & Co. By placing an order, you represent that you are of legal age and have the authority to enter into a binding agreement.
4. Orders, Pricing, and Payment
All prices are listed in US Dollars and are subject to change without notice. We reserve the right to correct pricing errors.
When you place an order, you are making an offer to purchase. We may accept or decline your order at our discretion. Order confirmation does not constitute acceptance until the product has shipped.
- Payment is processed securely through our third-party payment processor at the time of purchase.
- We accept major credit cards and other payment methods as displayed at checkout.
- You are responsible for any applicable taxes based on your shipping address.
5. Shipping and Delivery
We currently ship within the United States. Orders over $100 qualify for free standard shipping. Estimated delivery times are provided at checkout but are not guaranteed.
Risk of loss and title for items pass to you upon delivery to the carrier. We are not responsible for delays caused by the shipping carrier, customs, weather, or other circumstances outside our control.
6. Returns and Refunds
We offer a 90-day money-back guarantee on all orders. For full details on how to request a refund, return conditions, and processing timelines, please see our Refund Policy.
7. Intellectual Property
All content on this website — including text, graphics, logos, product images, formulation data, design elements, and software — is the property of Follicle & Co. and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works from any content on this site without our prior written consent. The Follicle & Co. name, logo, and brand elements are trademarks of Follicle & Co.
8. User Conduct
When using our website, you agree not to:
- Use the site for any unlawful purpose or in violation of these terms.
- Attempt to gain unauthorized access to any part of the site or its systems.
- Interfere with or disrupt the website or servers connected to it.
- Scrape, crawl, or use automated tools to extract content without permission.
- Impersonate any person or entity, or misrepresent your affiliation.
9. Medical Disclaimer
This is important. Please read carefully.
The Follicle & Co. Micro-Infusion System is a cosmetic product. It is not intended to diagnose, treat, cure, or prevent any disease. The information provided on our website, packaging, and marketing materials is for informational purposes only and is not a substitute for professional medical advice.
- Consult a dermatologist or healthcare provider before using this product, especially if you have a scalp condition, skin disorder, or are undergoing medical treatment.
- Individual results vary. Hair growth depends on many factors including genetics, stage of hair loss, age, health, and consistency of use.
- We reference published clinical studies for individual ingredients at specific concentrations. These studies were conducted independently and do not constitute clinical evidence for our finished product as a whole.
- Statements about individual ingredients are based on third-party research. We have not conducted our own clinical trial on the complete Micro-Infusion System.
If you experience irritation, allergic reaction, or any adverse effects, discontinue use immediately and consult a healthcare professional.
10. Limitation of Liability
To the fullest extent permitted by law, Follicle & Co. and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.
Our total liability for any claim related to our products or services is limited to the amount you paid for the product giving rise to the claim.
We provide our products and website on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
11. Indemnification
You agree to indemnify and hold harmless Follicle & Co. from any claims, damages, losses, or expenses (including reasonable attorney's fees) arising from your use of the website, violation of these terms, or infringement of any third-party rights.
12. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in Delaware.
13. Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
14. Contact Information
If you have questions about these Terms of Service, contact us at:
Follicle & Co.
Email: hello@follicleand.co
Website: follicleand.co